Terms of service

Last updated: October 13, 2026

1. Who We Are

BoardGameMeta LLC ("BoardGameMeta," "we," "us") is a small family business that designs and makes board game organizers. These terms cover your use of www.boardgamemeta.com and anything you buy from us. By using the site or placing an order, you agree to these terms and to our Refund Policy, Shipping Policy and Privacy Policy, which are part of them. We kept this as short and plain as we could, because you'd rather be playing games.

2. Using the Site

You must be of legal age in your state, or have a parent's or guardian's permission, to place an order. Please don't misuse the site: no fraud, scraping, or attempts to break or overload it. We may refuse service or cancel any order for any reason, including suspected fraud. If we cancel, you get a full refund.

3. Our Products

Every physical item is made after you order it. Listing photos show the insert in the copy of the game it was designed for, and colors may look slightly different on your screen than in person. Each listing's compatibility notes (expansions, sleeved cards) describe what the design was made to hold. Games, components and card sleeves are not included unless a listing says otherwise. Our inserts can soften in high heat, starting around 122°F (50°C), so keep them out of hot cars, attics and sunny windowsills.

4. Prices, Payment and Discounts

Prices are in US dollars and may change at any time. The price shown at checkout is the price you pay. If a product is listed at the wrong price or with a mistake in its description, we may cancel the order and refund you in full. Taxes and shipping are calculated at checkout. Discount codes have their own conditions, have no cash value, and can be ended at any time.

5. Shipping

We ship only to the addresses listed in our Shipping Policy. Delivery times are estimates, not guarantees. See the Shipping Policy for lost, delayed and damaged packages.

6. Cancellations, Returns and Fit

All sales are final except as described in our Refund Policy, which covers order changes, our Fit Guarantee and replacements for damaged items.

7. Digital Files

If you buy print files, you get a license to print them for your own personal use. You may not share, sell, rent, host, transfer or redistribute the files, prints made from them, or remixes of them, and you may not use them to make money in any way without our written permission. Files are delivered instantly and can't be refunded.

8. Custom Insert Commissions

Commissions follow the terms on the commission listing, which are part of these terms. BoardGameMeta keeps all rights to every design it creates, including commissioned designs, and may sell a commissioned design starting one week after the commissioner receives theirs.

9. Our Designs and Content

All designs, photos, videos, text, and the BoardGameMeta name and logo belong to BoardGameMeta LLC. Buying an insert gets you the insert, not the right to copy or sell its design. Game names and trademarks belong to their owners and are used only to describe compatibility. We are not affiliated with or endorsed by any game publisher.

10. Things You Share With Us

If you send us photos, reviews or ideas, or tag @boardgamemeta in a public post, you let us share that content, with credit, on our site and social channels. Game requests and design suggestions are always welcome, but sending one doesn't obligate us to make it or give you rights in any design we make.

11. Other Services

Payments are processed by Shopify and its payment partners. The site links to some outside services (social media and our game request form), and we aren't responsible for their content or practices.

12. Our Promises, and Their Limits

Apart from the commitments in our Refund Policy, the site and our products are provided "as is," to the extent the law allows. To the extent the law allows, our total liability for any claim related to an order is limited to what you paid for that order, and we aren't liable for indirect, incidental or consequential damages. Some states don't allow these limits, so they may not all apply to you. You agree to cover any losses we suffer because you broke these terms or misused the site.

13. Governing Law

These terms are governed by the laws of the State of Michigan. Any dispute will be handled in the state or federal courts located in Michigan.

14. Changes to These Terms

We may update these terms from time to time and will change the date at the top when we do. Changes don't affect orders already placed.

15. Contact Us

Questions about an order: orders@boardgamemeta.com. Anything else: hey@boardgamemeta.com.