Shipping policy

Processing Time

Every order is made just for you after you place it. Most orders ship within 3–5 business days. Larger orders may take a little longer. You'll get an email with tracking as soon as your order ships.

Shipping Method and Delivery Time

We ship with USPS Ground Advantage. Once your order ships, delivery usually takes 2–5 business days. Military addresses (APO/FPO/DPO) can take longer.

Shipping is calculated at checkout based on your order's weight and destination.

Free Shipping

Orders of $150 or more ship free.

Where We Ship

We currently ship to all 50 US states, Washington DC, and military addresses (APO/FPO/DPO). We don't ship internationally or to US territories at this time.

Wrong or Incomplete Address

Please double-check your shipping address at checkout. You can change it any time before your shipping label is printed. After that, we can't redirect the package.

If a package comes back to us because of an incorrect or incomplete address, we'll reship it once you've paid for the new postage.

Lost, Stolen, or Delayed Packages

Tracking shows delivered, but you can't find it: check around your home and with neighbors, and wait a day, since packages are sometimes scanned as delivered early. Once tracking shows a package as delivered, we're not responsible for lost or stolen packages, but we're happy to help you file a claim with USPS.

Tracking hasn't updated in 7 business days: contact us. We'll look into it with USPS, and if the package is lost in transit, we'll make and ship a new one or refund it.

Damaged in Shipping

If your order arrives damaged, contact us within 7 days of delivery with a photo and your order number, and we'll send a free replacement or refund. See our Refund Policy for details.

Questions

Email orders@boardgamemeta.com with your order number and we'll get back to you within 2 business days.